Can I make any changes to my order after it's been placed?Updated 2 hours ago

Unfortunately, during high volume periods, we do not have the ability to make changes to an order once your order is submitted at checkout. These changes include:

• Product changes (size, style, product type, quantity etc)
• Shipping speed updates
• Shipping address updates

If your order is already fulfilled once our team gets to your ticket, we would recommend placing a second order with the correct items, shipping speed, or shipping address required. We would be happy to help with a shipping label to return the original package, or you're welcome to process a return for the original order in our Returns Portal here.

If your order has not been fulfilled once our team gets to your ticket, we will do our best to cancel the order in the queue and issue a full refund to your original payment method, so that you can place a new order with the correct items, shipping speed, or shipping address required.

If you need to swap something out, we offer a return/exchange window of 30 days for all purchases, just head to our Returns Portal here.

Please note, Rhoback reserves the right to cancel and refund an order at any time due to fraudulent activity or activity of the sort.