Do you have international returns?Updated 16 days ago

Right now, Rhoback can't generate return labels for postal carriers outside the U.S. - we're sorry for the hassle! This means we can't offer free returns or exchanges internationally for the time being. 

If you're an international customer and need to make a return, please process your return at our returns portal here. Once you submit the return, you'll be provided the address to ship the items back to.

Once received and inspected, we will help action the return for you!

We appreciate your understanding and are working on ways to make this easier for our global community! 

EU & EFTA customers — your 14-day right of withdrawal

If your order was delivered to an address in the EU or EFTA (Norway, Iceland, or Liechtenstein), you also have the right to cancel your purchase within 14 days of delivery — no reason needed. To do it, just head to our withdrawal page here and enter your order details.

You'll receive a full refund of what you paid, including your original shipping, duties, and taxes. Return shipping is the only cost on you — you'll ship the item back at your own expense using the address provided when you submit (unless the item arrived damaged or defective, in which case return shipping is on us). This 14-day withdrawal option applies on top of our standard return policy, and it's available even for items marked Final Sale — genuinely custom or personalized pieces are the main exception.