Holiday Season Policies
What shipping methods are available during the holiday season?
We have multiple shipping methods to choose from, which you can see in detail below. Please note: the delivery times below include our usual 1-2 business day fulfillment window. During the holiday season, a high volume of orders may extend that windo
How quickly will my order ship out during the holiday season?
Thank you so much for choosing us for your gifting this year!. During the holiday season, we may have an extended fulfillment window due to a high influx of orders. That being said, Our team is hustling to get all orders fulfilled as quickly as they
What is your Holiday return/exchange policy?
At Rhoback, we're all about keeping our customers happy with their gear. That's why we offer free shipping on all returns and exchanges for orders within the U.S. - no hassle, no worries. If you purchased during the holiday season (November 1st - Dec
How can I return a holiday gift?
If you received a gift that you'd like to return or exchange, you can do so here. When you get to the page, you'll want to select that you do not have order information so that you can fill out the form without the original purchaser being notified.