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Holiday Season Policies

What shipping methods are available during the holiday season?

We have multiple shipping methods to choose from, which you can see in detail below. Please note: all orders may have an extended fulfillment window during the holiday season, in which the method purchased will be applied after the product has been p

How quickly will my order ship out during the holiday season?

Thank you so much for choosing us for your gifting this year!. During the holiday season, we may have an extended fulfillment window due to a high influx of orders. That being said, Our team is hustling to get all orders fulfilled as quickly as they

What are your holiday shipping cut-offs?

Thank you so much for considering us for your gifting this year!. We want to make sure you receive your gifts in time, so we have set the below tentative deadlines for holiday shipping. Please note that these deadlines are subject to change due to ca

What is your Holiday return/exchange policy?

At Rhoback, we're all about keeping our customers happy with their gear. That's why we offer free shipping on all returns and exchanges for orders within the U.S. - no hassle, no worries. If you purchased during the holiday season (November 1st - Dec

How can I return a holiday gift?

If you received a gift that you'd like to return or exchange, you can do so here. When you get to the page, you'll want to select that you do not have order information so that you can fill out the form without the original purchaser being notified.